Privacy Policy

Information Collection and Use


In order to use this Web site, you must first complete the "Create an Account" form. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.


If you purchase a product or service from us, we request certain personally identifiable information from you during our order check out process. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

Social Security Numbers and Bank Payment Information

If you register for electronic funds transfer (EFT) as a label or artist member, we require your social security number, tax ID, bank, PayPal or other information to allow for payment. When you enter your information during registration or when requesting a payment, we encrypt and store the information using secure socket layer technology (SSL).

Communications from the Site

Featured Albums, Special Deals and Promotions

Part of ordering from The Out Club is receiving our email on featured artists, special deals and promotions in the genres you select at sign up. We send this email about every two weeks. Your genre selection may be changed on your user preference page.

Special Offers and Updates

We will occasionally send you information on products and services. You can sign up for these emails from us during registration or on your user preferences page. Out of respect for your privacy, we present the option not to receive most of these types of communications. However, please see "Choice and Opt-out."

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account commensurate with the Terms and Condition and Membership Agreement for this web site.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information about our user base with our artists and label members, as well as partners. This information includes ratings, reviews, sales figures, listening stats and downloads. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Personally identifiable information

We do not share personally identifiable information with labels, artists or other third parties.


We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site, company and affiliates.

Choice and Opt-out

We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information. For example, we will send you offers from our partners. You can indicate your preference for receiving such emails on your user preferences page. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them only if you have met your membership commitment. Please see your user preferences page for this option.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personally identifiable information.


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site and manage your account. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's help file. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on your user preferences page.


The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) during our registration or order processes, we encrypt that information using secure socket layer technology (SSL). We follow generally-accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email Customer Service.

Business Transitions

In the event The Out Club goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, link through our homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice through our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please Contact us.