A great deal! You visit THEOUTCLUB.com, buy one CD and pick 1 FREE CD with your first order. We also offer you the choice to download an album or choose the physical CD. With The Out Club, it's music your way!
Back to TopAbsolutely. Every CD purchase is a high-quality, factory-sealed product.
Back to TopYour free selections are promotional copies. Artists and labels do not want these returned to stores for refunds because they end up paying for the refund. It's not a good business practice to pay for refunds on a product from which you never made a dime.
The traditional solution to this is to drill a hole through the bar code. Don't worry, though, you're in good company. Your favorite music reviewers, DJs and on-air personalities have piles of CDs just like this.
Back to TopWe try to get you the latest music as soon as we can, but our contracts with labels and artists sometimes indicate that new releases show up in stores first. Other times we simply may not have released it yet. Your patience could be well-rewarded in lower prices.
Back to TopGetting music your way is easy. Look through our large selection of music. When you find something you like, click the add to cart button next to it. Next, click "Checkout" on the left and follow the instructions. If this is your first order, you'll be prompted to select your Free album. Then, complete checkout and pay for your order.
Back to TopNext to each track in the track listing for a particular album is a small play icon 
. Click it and a sample of that track will play for you.
Like most modern and stylish web sites, The Out Club has a fully functional search engine. Ours is located in the upper left corner. You can do a general search, or click "Advanced Search" for more options, like to find a specific artist or song.
We also send out an email every two weeks with featured artists in genres you select when you register. We're pretty sure you'll find something you like there, too.
Back to TopIt sounds silly but check to see that your volume is turned up, your system is not on mute, and that your speakers are plugged in and turned on. If you can hear any audio or music from any other programs or a CD then the system is working correctly. Try inserting and playing a music CD.
If you can hear music or audio and still can't hear the previews make sure that you have the latest Adobe Flash Player installed on your computer. To get the latest Adobe Flash Player click here and follow the directions.
Back to TopIn order to import the song into iTunes, open iTunes, click File, select Import, browse to the song you would like to import, and click Open.
Back to TopOh no! Contact us and let us know you're having problems. We'll do everything we can to get you set up and ready to go.
Back to TopYes, The Out Club is available world wide. Please be aware that shipping and handling fees are higher for orders from outside the United States.
Back to TopYou will always receive a confirmation that Customer Service got your email. However, Customer Service will only contact you directly if they need more information about the issue concerning you. Otherwise, Customer Service will take whatever actions are necessary to resolve the issue.
Back to TopIf you opt-in to receive communications from The Out Club partners during your registration or in your user preferences, we will occasionally share your email address with partners that might interest you.
If you don't opt-in, we don't share your information with anyone.
Back to TopAbsolutely not. The only time your postal address is provided to anyone outside The Out Club is when we write it on the shipping label so the delivery company knows where to take your order!
Back to TopYes. We use industry standard encryption technology to protect your transactions. Read more about how in our Privacy Policy.
Back to TopBy accessing and purchasing through www.theoutclub.com, you agree to certain terms, conditions and legal policies. These restrictions do not infringe on any privacy issues, and are used solely to preserve copyrighted material, protect trademark laws, and prevent unauthorized use of any website content. Read more about our Terms and Conditions and Privacy documents.
Back to TopIf you order a CD, delivery may take 3 to 5 days on average, depending upon your location and the time of year. If you order an album download, you can begin downloading it immediately. Download time is depends upon the speed of your internet connection, so we recommend that you not select the download option if you're on a dial-up connection.
Back to TopThe Out Club is committed to the quality of the products it offers. If your CD is damaged, defective or incorrect, please let us know. Write us at: Customer Service Department, 1001 NE 45th St., Oakland Park, FL 33334-3809 or contact us. The damaged, defective or incorrect CD may be returned within 30 days at our expense. Once returned we will either replace it, credit your account or refund the purchase price. Any credit or refund will include the purchase price plus shipping and handling.
Opened CDs that are returned to us without a note explaining that the CD is damaged or defective will not be accepted. If you return a CD we sent you incorrectly, it will not be accepted if opened.
All returns should be sent to:
The Out Club
1001 NE 45th St.
Oakland Park, FL 33334-3809
Please include:
After you place an order on www.theoutclub.com, you will receive an order confirmation email.
Back to TopOnce your order has shipped, we'll send you a shipment confirmation email to let you know it's on its way.
Back to TopAlready registered?
